In 2020, It won’t be wrong to say that WordPress powers the Internet as 1 in every 3 websites of the world run on this wonderful platform!
We know that your WordPress website is important to you, and it is the engine that runs your online business. WP Cats is the solution to all your WordPress maintenance needs! We ensure that your website remains in top-notch condition while you can focus on growing your business.
Who We Are
Save time, money and minimize pain! Peace of mind guaranteed!
Partner with Us
If you’re a freelancer or a digital marketing agency looking for reliable WordPress support partners, you’ve come to the right place! Partner with us so that you can concentrate on delivering quality projects to your clients while we manage the backend! For more details, click here.
Our Services
WordPress Website Design and Development
Your WordPress website is the online identity of your business. We’ll help you create awesome websites that not only attract new visitors, but also convert them to customers!
WordPress Support and Maintenance
We provide the best online WordPress support and maintenance solutions on the internet, that too, at the best prices!
Wordpress Hosting
Not satisfied with your current hosting provider? WPCats has the most efficient, secure, and fairly priced managed hosting services on the World Wide Web!
SEO
SEO is one of our abiding passions at WPCats, and our end-to-end SEO and digital marketing services will ensure a productive online presence for your business.
The WPCats Family
We have a family of satisfied customers all over the world, and they’ve found that we’ve had their backs at all times as they’ve created profitable online businesses!
Here are some of them sharing their awesome experiences with WPCats
Cindy
Website Owner
I really love how WPCats treat their customers. I am sure that at the beginning I was a pretty low value customer on their Protect Pro Plan, but the tips and feedback I used to get from their Site Audit, were very useful in helping me create a sustainable web business.
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Greg Simmons
WordPress Web Developer
What I really like about WPCats is that these guys are really obsessed with their service standards, and they do not rest until and unless all my queries are solved. Then, there are regular feedback calls, after resolution of issues and they do take my feedback very seriously.
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Richard Jones
Website Owner
It was a really lucky day for me when I became a WPCats customer. They’ve been with me every step of the way in my journey as an online entrepreneur!
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FAQ
I’m not sure where I should start? Can you help me out?
Come say hi in the Chat box or drop us an email, and we’ll start a discussion with you, and figure out what suits your online business. We’re sure that you’re bound to like what we offer, but there’s no pressure on you to buy anything!
Why should I select WP Cats?
Apart from the really cool name, we have the best prices for WordPress management plans on the World Wide Web! When we say 24*7 support, we mean it! Our global team ensures that you’re issues are attended to ASAP!
Also, we are a one-stop-shop for any kind of service- ranging from web design to SEO! So, you really don’t have to go anywhere else once you’re with us!
I like your services? How do I get on-board?
Select the plan that suits you, and then you will be taken to a secured payment gateway to make the payment..
Or you can contact us via the Chat window and we will send you a secure payment link, through which you can make the payment to become a part of the WPCats family!
After payment is confirmed, you will be sent an email containing the onboarding formalities and a secure process to send your login credentials to us.
In a matter of 24 hours, our WordPress management services will be successfully implemented on your website.
Does my choice of hosting provider determine the level of service I receive?
No, it does not! It does not matter who your hosting provider is, as long as you’re on the WordPress platform. But, we would request to check the benefits of our own secure hosting service, that offers you unmatched speed and storage!
Can other developers/service providers continue working on my we
Sure! We love collaborating with others as there’s so much to learn, and you’ll have no issues whatsoever! That said, we would like you to try out the services of our excellent web design, SEO and social media teams as we’re certain the quality and creativity of their work will bowl you over! It’s also an advantage for your website, as coordination is that much easier when we’re dealing with all aspects of your WordPress website in-house.
What are the other services that you offer?
The bevy of services that WPCats offers include web hosting, migration, web design and development, graphic design, video creation, online reputation management, SEO, social media marketing, and a lot more! For more details, just drop us an email!
I would like to know more about your working hours and the turnaround time for support requests?
The advantage of having a global team is that we have someone at your disposal 24*7, 365 days a year! Your request is attended on priority basis, and we try to resolve your queries immediately. However, some queries require us to coordinate with third party service providers, and that takes time.
For truly seamless 24*& service support, we recommend migrating to our secure and superfast hosting services!
Is phone support offered?
We are an efficient organization and offer you the best prices on WordPress management services in town due to our ability to keep costs low, while keeping the service quality awesome!. So though phone support is not offered, our tech support responds almost instantly either on chat or email, depending on what suits you more!
Is all your staff fully conversant in English?
We know that this is a big pain point with many service providers that promise you affordable WordPress service plans, and this is the reason that we only hire candidates with excellent English language skills in the WPCats customer service team! All your queries will be handled by staff proficient in the English language. Also, we place special focus on training our staff to communicate to you in crisp yet simple English, devoid of technical jargon, so that you know exactly what is going on!
I own many websites, can these be covered under one WordPress Management Plan?
The short answer to this is no! We cover only one website under one plan.
Now, we do understand that some of our customers manage a large number of websites and are looking for a comprehensive yet affordable plan to cater to their needs.
What we can do for you is create a unique WordPress management and support plan, specifically keeping your requirements in mind, while ensuring affordability.
Do you ensure that my WordPress plugins are up to date?
We ensure that your site remains up to date with all plugins, and conduct periodic checks to identify any issues. If any issues are identified, we take them with the third party providers and try to resolve these as quickly as possible.
How secure is my WordPress website with WPCats?
We will configure IThemes security Pro, one of the most trusted WordPress security plugins with your website, and also perform regular real-time security checks on your website.
Do you perform malware removal?
Yes, we do! Removal of malware, and regular scans of your WordPress website is included in your package, and that’s why we say we offer the best value WordPress support packages in town!
What about the privacy standards at WPCats?
We take the privacy and security of your data very seriously indeed! We’re constantly working on these two themes and we regularly update our terms of service to give you the comfort that you data is secure. We’re very happy to share with that WPCats is now a fully GDPR compliant service provider, and your data is safe with us! If there is something more that you wish to know, drop us an email, and someone from our team will explain to you our data security and privacy protocols.
My website is down due to an attack by hackers/malware? Can you fix it?
The threat from malware/hackers is a very real one, and it’s unfortunately becoming very common for WordPress websites to be attacked. However, if you have been the target of such an attack, then no need to worry, you’ve come to the right people! We’ll be delighted to help you recover your website and then we’ll make sure that nothing of this sort ever happens again! Just sign up for our WordPress management plans, join the WPCats bandwagon, and our team will get cracking on getting your website back on track, and then providing you the best WordPress security solution on the internet!
Do you have specific solutions for eCommerce websites?
ECommerce is where all the money is, but it all depends on the experience that you offer your customers! A lot of our customers are successfully running ECommerce websites with our WordPress management services and we’re adding more every month! Whether your site runs on WooCommerce or Shopify or BigCommerce, we’ve got you covered! And we can also design customized solutions for eCommerce websites with secure hosting on our own servers, to give your customer a superb shopping experience
I’m looking for someone to do my SEO. Does WPCats offer SEO services?
We most certainly do! The number of WordPress management customers who also utilize our SEO services keeps on growing month-by month, and we’re excited that our SEO services are making a difference to so many businesses around the world! The process of joining up is easy. Just shoot us a mail, or send us a message through the Chat window. Our in-house team of SEO experts will do an SEO audit for your website, then discuss the same with you, and offer you the SEO package that best suits your business!
Are website tweaks or adjustments also part of the package?
Our WordPress management services ensure that your website runs smoothly and securely, all the time! If there are any tweaks or adjustments that you need to make, that is not covered under our packages. However, we do have a hotshot team of web designers who will give your website a total facelift. Get in touch with us to give your website that touch of elegance that you’ve always wanted it to have!
I want to change my hosting provider, how does the process work?
Once you decide to avail our premium hosting services, the process is pretty smooth! May we say, this will be one of the best decisions in all your journey as an online business! Then, all you need is to select the desired package, and after the payment is successful, you will be required to send us your credentials . Then, our team will manage a successful and seamless transition to our secure hosting services, and you will start feeling the difference in the performance of your website.
What are the payment options that I have?
We accept all major debit and credit cards- be it Visa, Mastercard, American Express, and also Paypal transfers!
Is there a refund policy in place?
Though we’re pretty sure that you will have no reason to ask for a refund, we still have a 15-day no questions-asked refund policy for our WordPress support packages.
Do you have a Referral program?
Yes, we do! We’re constantly thinking of ways to add value to our customers. So, refer our services to anyone and start earning. For further details, please check the Referrals page on our website
Do you have a program for white label partners?
Of course! We’re always on the lookout for like-minded partners, such as freelancers as well as digital marketing agencies, in our journey towards becoming a world-class WordPress solutions provider! We request you to get in touch with our marketing team via email or Chat, and we’ll explain you to you the simple process of becoming a part of the WPCats family! Please refer to our page here.
Do you offer support for AWS-hosted websites?
We know that a lot of our customers are on the AWS platform, and not all of them are able to manage with the demands of this unique platform. So, we have a team specially trained on the AWS platform to seamlessly handle the migration process to the AWS platform and also solve all your issues related to set up, migration, and hosting!
I didn’t find an answer to my question!
No issues! Hop onto the chat window and type in your question, and it will be answered as soon as possible!
What if I only want one-time support?
Please communicate your specific request through the chat window, and we’ll see what we can do! Apart from that, we’d really like you to reconsider as the cost-benefit analysis of our services favours our regular support plans!